Conversational Analytics: How to Actually Talk to Your Data (And Why It Finally Works)
I spent years building dashboards that nobody used. Not because they were bad dashboards—they were actually pretty good. Clean visualizations, real-time data, all the metrics leadership said they wanted. But here’s what I learned: the problem was never the dashboard. The problem was that dashboards are a one-way conversation. You look at them. They don’t talk back.