Government organizations are under pressure to deliver more efficient, transparent, and responsive services. Digital transformation is accelerating the pace of change. Public sector organizations that rely on manual processes can no longer keep up with the demands of modern governance. This is where workflow automation comes in. Automation is a powerful way to streamline operations, enhance service delivery, and improve decision-making.

Underwriting management is a delicate balance of speed and accuracy. If the underwriting ingestion and decision process is too slow, insurance companies risk losing customers to competitors. On the other hand, hasty underwriting decisions can lead to unprofitable risks in the portfolio. To tackle these challenges, many insurance companies have undergone modernization initiatives.

Federal government agencies are facing a growing workforce challenge. The looming retirement wave, particularly among experienced baby boomers, threatens to leave critical knowledge gaps in agencies that are already struggling with understaffing. To bridge this gap, government agencies must focus on appealing to a younger workforce that brings fresh perspectives, technological expertise, and a strong desire to make an impact.

Appian was already the scalability leader, but the Autoscale feature in our 24.4 release is taking our customers even further. Autoscale lets enterprises execute six million processes per hour. It's what today's IT teams need to handle unprecedented process volume without sacrificing agility. This blog is a technical overview of Autoscale. Appian is the process company. For more than 25 years, industry-defining organizations have turned to Appian to orchestrate their most important processes.

Composability is a growing trend in enterprise software development. It means designing your organization to be flexible so you can adapt to change in real time. Modularity lies at the heart of composability. Modular approaches have been around for decades, such as in service-oriented architecture (SOA) and microservices. But the rise of low-code platforms, cloud computing, and modern integration tools has made it easier to implement composable architectures at scale.

In today's hyperconnected world, where negative reviews on social media can wreak havoc on a company’s reputation, delivering an exceptional customer experience isn't just a luxury—it's a business imperative. Companies are locked in a fierce battle for customers that is primarily based on their ability to deliver outstanding customer experiences (CX). According to research by The Conference Board, 65% of CEOs globally prioritize investing in strategies to improve CX.

Artificial intelligence (AI) was a major topic at Appian Government 2024, the premier event for public sector digital transformation leaders and mission owners. Most AI products are created on the West Coast, with commercial customers in mind. But commercial enterprises and government organizations differ in many ways. Important issues that affect the federal government’s approach to AI include: For 25 years, Appian has focused on serving public sector organizations.

Digital evidence plays a pivotal role in roughly 80% of criminal investigations. From text messages and emails to social media posts and GPS data, digital evidence offers law enforcement insights that majorly impact police investigations. Smartphones, mobile devices, computers, surveillance cameras, and other digital devices have become ubiquitous in daily life. Digital footprints are now critical to establishing timelines, tracking movements, and identifying suspects.

If you're worried about the potential for heightened regulatory scrutiny in financial services, you're not alone. Business operations teams everywhere are focused on the end-to-end, client lifecycle management (CLM) process as they cope with ever-changing regulations governing how, when, and where client data can be stored and accessed. It's hard to stay compliant when customer data is spread across multiple operational silos.

The process of preparing and submitting labeling to regulatory authorities can be time-consuming and complex, requiring specialists’ input and careful coordination across organizations and functions to ensure the quality and safety of products going to market. This often causes delays that ripple across the supply chain, impacting profitability and patient care.