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Benefits of Contract Management Automation in Government Procurement

In many state and local government organizations, contract management is a manual process that is often cumbersome to oversee. Employees often feel overwhelmed trying to track deliverables and payments and ensure compliance. Manual contract management leads to delays and inefficiencies in procurement processes, resulting in missed opportunities to identify and acquire the right products or services at the best possible cost, which wastes taxpayer dollars.

How to Improve Customer Experience with AI: 3 Strategies for Success

In today's hyperconnected world, where negative reviews on social media can wreak havoc on a company’s reputation, delivering an exceptional customer experience isn't just a luxury—it's a business imperative. Companies are locked in a fierce battle for customers that is primarily based on their ability to deliver outstanding customer experiences (CX). According to research by The Conference Board, 65% of CEOs globally prioritize investing in strategies to improve CX.

Low-Code BPM: What It Is and Why It Works

Organizations are increasingly turning to business process management (BPM) to boost efficiency and meet aggressive business goals. BPM is a discipline and set of practices that enable organizations to optimize processes for greater efficiency, effectiveness, and business agility. Organizations buy commercial-off-the-shelf (COTS) BPM to facilitate this process. Data and software integration can be time- and resource-intensive with COTS BPM software.

Business Process Improvement: How to Get Started

Business process management solutions often tout their analysis and optimization capabilities, but few provide the full set of tools needed to build a process, measure its performance, and identify and implement improvements. And when you’re looking for information on how to optimize a process, it’s easy to quickly get lost in the information-overload about the best methodologies and tools. That’s likely because the answer to process improvement isn’t straightforward.

3 Examples of Intelligent Automation in Insurance

Intelligent automation happens when robotic process automation (RPA) meets artificial intelligence (AI), bringing simple actions and cognitive tasks together for lightning-fast processing. Intelligent automation in insurance is a powerful tool that reduces both human error and the need to perform repetitive tasks manually. Imagine AI extracting data from an invoice then a bot entering that data into a software program.

Data Integration in the Life Sciences: Eliminate Data Silos for Good

In the life sciences industry, where breakthroughs in research and healthcare are fueled by data, data silos can be a big problem. Data silos might be caused by things like legacy systems, departmental divisions, disparate data formats, or lack of interoperability standards. Data silos can manifest at any point in the product lifecycle and make it hard for the right people to access and use the information they need, when they need it.

How Intelligent Business Automation Combines AI and Automation

Enterprises looking to increase productivity and optimize business processes are increasingly turning to artificial intelligence (AI). AI can meet these expectations—but only with the right enabling technology. Intelligent automation at scale across the organization can offer a strategic approach to incorporating AI into complex business processes.

AI in Banking: 5 Impacts Artificial Intelligence Will Have on the Industry by 2025

The potential impact of AI in banking appears boundless. A 2023 McKinsey report found that effectively incorporating generative AI tools into business operations could lead to annual operational savings ranging from $200 billion to $340 billion for the global financial services industry. These cutting-edge technologies can also enhance customer satisfaction, attract more potential customers, and improve employee experience.

What Can AI Do for Business? 5 AI-Centric Benefits

In just a few months, enterprise AI has rapidly evolved into a strategic partner for organizations that want to stay ahead of the disruption curve. Whether enterprises are leveraging predictive analytics for strategic decision-making, using machine learning algorithms for supply chain optimization, or applying generative AI and large language models to enhance customer service, it’s clear AI will help business in many ways.