Systems | Development | Analytics | API | Testing

Government organizations have a bad rap for being inefficient. But with outdated technology and limited spending, they aren’t exactly set up for success. And the expectations from stakeholders are high, with funding provided primarily by taxpayer dollars.

Case management software is often confused by the word “case.” Let's debunk this. Case management is a type of work where all tasks revolve around a noun (person, place, event, etc.) that needs to be resolved in a loose or unstructured pattern.

A common task for any IT department, or individual developer, is to move data from one location to another. A simple task to do once, but if this must be done many times for many different files (each with its own metadata, file type and data structure), it is a task that can become tedious. Luckily there are many low-code tools that can make this task much more manageable. As an example, Linx allows us to import a file and make the data available elsewhere quickly.

In the first of this three-part blog series, Discover, Design and Automate Your Way to Business Agility, Speed, and. . . the Caribbean?, we introduced similarities between vacation planning and moving your business through digital transformation. In part 1, we explored the discovery phase: finding out how process mining helps identify bottlenecks and inefficiencies in your business processes so you can optimize and automate with agility and speed.

Advancements in technology pushed new entrepreneurs to be more adaptable for their businesses to grow. Unfortunately, further developments could be hindered by the talent deficit plaguing the corporate world. According to a recent survey from management consulting company McKinsey, 87 percent of executives worldwide said they are experiencing skills gap problems in the workforce.

Robotic process automation (RPA) is a technology used to automate manual, rule-based, repetitive tasks within your business processes. This can help free up human workers so they can focus more on the activities that require human logic, reasoning, and emotion. RPA can also be used as a quick and easy way to connect to legacy systems that don't use application programming interfaces (APIs).

Insurance companies have no shortage of compliance rules and regulations to keep up with these days. In my last blog, I talked about ESG requirements and the importance of agility to keep pace with demand and emerging policies. Another at the top of the list of priorities for insurers is IFRS 17.