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A hospital key performance indicator (KPI) is a quantifiable measure that monitors the quality of healthcare provided by the hospital and measures the overall success of the business. Like many other service providers, hospitals depend on their customers (patients) to run their business. However, in order to thrive, they must also operate sustainably and mange costs. A successful hospital runs efficiently, provides life saving services and plays a valuable role in driving public health measures.

What is a kpi? A non-profit key performance indicator (KPI) is a numerical measurement that gauges the ability of a non-profit organization in accomplishing its mission. Non-profit metrics quantify the organization’s many endeavors in extending its impact on society. The spirit of KPIs generated for a non-profit organization is not unlike a for-profit business.

According to Gartner’s prediction, 90% of organizations will consider information the most valuable asset a business may have. And where does this information come from? Here’s a magic word – data. Even though many companies report making important decisions based on their gut feeling, 85% of them would like to improve the ways they use data insights to make business decisions.

We’re constantly bombarded by data points and it takes real effort to make sense of them. While having a lot of information is a good thing, it’s easy to get overwhelmed and miss what’s really important. Businesses especially need to be able to sort the wheat from the chaff and assess their data accurately. But, how do you go about this exactly?

It's summer of 1997, and I’m seven years old. I’ve just finished typing up my last homework assignment of the year, and a few loud keyboard taps later, it’s saved to a floppy disk, ready for printing at the school library. I grab my headphones and press play on my Walkman: Fleetwood Mac – Rumors.