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The latest News and Information on Software Testing and related technologies.

From holiday rush to year-round loyalty: 5 Steps to master post-holiday experiences for seamless performance

The holiday rush can be a make-or-break moment for retailers and e-commerce businesses. But the real challenge? Keeping those seasonal shoppers coming back long after the decorations come down. Following plentiful December 2023 sales, many retailers were surprised to start the new year with a sales slump as consumer spending dwindled. The Commerce Department reported that in January 2024, U.S. retail sales dropped 0.8% – much farther than economists expected.

Boost Your Revenue and Customer Satisfaction with Real User Monitoring

Real user monitoring (RUM) is a type of application performance monitoring that provides insights on how people interact with your app. With RUM, you can see what your users see by monitoring key elements of their experience within your application. There’s lots of industry buzz about observability, but for good reason. RUM is a critical part of digital experience monitoring because it’s incredibly valuable to understand user behavior and preferences.

BugSnag Beginners Series - Error Details

Hello, and welcome to part two of the BugSnag Beginners Series! We will cover the error details page and how it can be used to maximize error debugging in your BugSnag Dashboard. We’ll start by going over how error details heading information is organized, followed by what different pivots mean, how the status box works, where to find diagnostic data, and lastly how to create custom filters using your error’s metadata.

Achieving Observability Goals: A Conversation with TestGuild

Last month, TestGuild’s Joe Colantonio sat down with two of SmartBear’s product wizards to discuss the world of developer observability and upcoming trends. Eran Grabiner is co-founder of distributed tracing tool Aspecto, which was acquired by SmartBear earlier this year. Right now, he works as Director of Product Management for Aspecto spearheading observability projects. Justin Collier is a longtime member of the SmartBear team and currently serves as Senior Director of Product Management.

The Role of QA in Ensuring AI Ethics and Fairness

Artificial intelligence (AI) has become an integral part of modern software, driving innovation across industries from healthcare to finance. However, as AI systems increasingly influence critical decisions, concerns around bias, fairness, and ethical implications have come to the forefront. Quality Assurance (QA) professionals are uniquely positioned to address these challenges, ensuring that AI systems are not only functional but also equitable and ethical.

Orchestrated Service Virtualization: The Definitive Guide

Software development requires a lot of things to be highly optimized due to the sheer number of parts and the interconnected nature of those parts. Making your service seamless, efficient, and scalable requires tooling that is itself seamless, efficient, and scalable. As organizations have moved to adopting microservices and distributed cloud-native solutions, being able to effectively scale resources and the systems which operate upon those resources has been made even more critical.

Data Driven VSM for Quality Excellence | Ashwini Lalit | #testflix2024

In this session, Ashwini Lalit delves into how Quality Engineering teams can leverage a data-driven approach to Value Stream Mapping (VSM) to achieve quality excellence. Traditional workflows often mask inefficiencies and bottlenecks behind agile ceremonies and feel-good optics, making it challenging to gauge the true readiness of release deliverables. By combining VSM with agile principles and DevOps tools, Ashwini demonstrates how to visualize workflows holistically, streamline production releases, and transition from reactive to proactive quality processes.

Black Box Testing And White Box Testing: A Complete Guide

Software Testing is the most important step in the software development process. This process helps in validating and verifying that a software application is Bug-free, and the software is improved in terms of efficiency, accuracy and usability. Black Box Testing and White Box Testing are two most useful testing techniques for Software Testing. In this blog, we will be covering more about their definitions, advantages, disadvantages, their types, limitations and tools used for testing.

How Quality Testing Drives Business Growth

Escaped bugs can break more than your code—they can break the bank, too. In this episode of Test Case Scenario, Jason Baum, Evelyn Coleman, and Marcus Merrell break down the connection between software quality and business impact. They talk about how to approach postmortems, why some features matter more than others, and how technical teams can align their work with business goals. You’ll also hear real-life stories of bugs that cost companies millions and learn practical tips for balancing technical needs with business priorities in industries like retail, finance, healthcare, and government.