Systems | Development | Analytics | API | Testing

If you’ve tried building real-world features with AI, chances are that you’ve experienced reliability issues. It’s common knowledge that AI makes for great demos, but… questionable products. After getting uncannily correct answers at first, you get burned on reliability with some wild output and decide you can’t make anything useful out of that. Well, I’m here to tell you that there’s hope.

Over the past couple of years, ThoughtSpot and Google have collaborated on a series of seamless user experiences—enabling deployments on Google Cloud Platform, creating the ability to live query entire Google BigQuery analytics catalogs, and integrating key Looker Modeling functionality just to name a few. This type of co-innovation helps mutual customers get the most value out of their data.

Fivetran and Google Cloud synergize incredibly well, bringing generative AI to your fingertips.

Customer care organizations are facing the disruptions of an AI-enabled future, and gen AI is already impacting customer care organizations across use cases like agent co-pilots, summarizing calls and deriving insights, creating chatbots and more. In this blog post, we dive deep into these use cases and their business and operational impact. Then we show a demo of a call center app based on gen AI that you can follow along.

New legislation affirms the governance and security responsibilities of all organizations doing business in the EU.

Today’s AI may be able to pass the Turing test, but I think we can all agree that doesn’t make it human. AI is a tool—a powerful one, but a tool nonetheless. And just like any tool, it can make our work easier, but it can’t do it for us.