Systems | Development | Analytics | API | Testing

A burgeoning cutting-edge technology has been fundamentally transforming how we build automation inside disruptive businesses: agentic AI. The impact of agentic AI is already shaping up to be massive. And agentic adoption is soaring: Kong's Agentic AI in the Enterprise report found that, of those with visibility into their organization’s plans, 90% say their companies are actively adopting AI agents.

Software teams are shipping faster than ever — but testing still moves at human speed. Agile and DevOps have redefined delivery cycles, yet QA teams are often left struggling to keep up. Between evolving requirements, multiple environments, and constant regression demands, testers are expected to do more with less. One of the biggest bottlenecks? Test case design. Creating test cases manually is slow, repetitive, and prone to oversight.

Most organizations think they have an AI problem. What they really have is a data problem.

During London Tech Week, our CEO, Mike Capone, joined CNBC to talk about the UK’s position in the global AI landscape, and why this is a moment the country should not waste. His message was simple. The UK already has many of the ingredients for leadership in AI. The question now is how fast it can move from innovation to scale.

AI adoption is accelerating across every industry, from customer service and marketing to finance and retail, and we’re still far from its peak. Many organizations have already begun integrating AI agents into their business operations. A key aspect of this transformation is the use of AI agents, whether purpose-built or off-the-shelf, to assist with or even replace tasks traditionally handled by humans.

SmartBear participated in and won first prize at the ALMathon, the annual hackathon for SAP Partners. The challenge: Create innovative use cases to extend SAP Cloud ALM. So, we integrated Reflect, our AI-powered test automation product, into SAP Cloud ALM to enable users to automate their manual testing process.