Systems | Development | Analytics | API | Testing

Riding the wave of the generative AI revolution, third party large language model (LLM) services like ChatGPT and Bard have swiftly emerged as the talk of the town, converting AI skeptics to evangelists and transforming the way we interact with technology. For proof of this megatrend look no further than the instant success of ChatGPT, where it set the record for the fastest-growing user base, reaching 100 million users in just 2 months after its launch.

In a world where user experience and IT support can mean the difference between hitting or missing your ARR marks, businesses have to find smarter ways to build workflows and support their IT departments. That’s where companies like ServiceNow come into play. A few years back, we created our ServiceNow SpotApp, a pre-built analytics template to help companies analyze and understand their data—so they can increase efficiencies across their complex IT environments.

There are millions of data products out there, some successful and others…less so. But the truly standout data products are the ones that change users’ behavior. You know you’ve built something special when your users start forming habits around your product. The question is, how do you create something that stands out in a sea of data products? We believe it comes down to one thing: a relentless focus on delivering user value.

Manual tests slow down your team and limit test coverage, but implementing UI test automation can sometimes seem daunting. After all, you have a massive application with numerous moving parts, and UI tests are notoriously flaky. So, how can you improve quality and streamline your UI testing efforts? In this article, you’ll learn the difference between test automation and test management, and how integrating the two can unlock a more comprehensive approach to quality.