Systems | Development | Analytics | API | Testing

This demo presents a Telco-focused GenAI agent co-pilot in action, providing assistance to a representative during a live conversation with a customer. The co-pilot recommends a highly personalized upsell opportunity in the process.

Automating a handful of tests is easy, but when you're dealing with thousands of test cases, maintenance becomes a whole different ball game. If you don't stay on top of it, the benefits of automation can quickly be wiped out by the time and effort spent keeping everything running smoothly.

Join Danielle Forier, Quality Assurance Practitioner & Product Owner, as she shares the journey of how her QA team transformed their testing strategy by integrating functional and performance testing. Discover how reusable scripts and the right tools helped them achieve seamless workflows, greater efficiency, and the scalability needed to manage a growing and complex product portfolio. This session is packed with actionable insights designed for QA practitioners looking to optimize their testing processes and future-proof their tech stack in the face of increasing complexity.

For organizations seeking to leverage agentic AI, the journey begins with a steadfast commitment to discipline and governance. This talk underscores that the true foundation of success in agentic AI adoption is a culture that values structured API capabilities and a rigorous approach to digital integration. By fostering disciplined practices and robust governance frameworks, businesses can establish the resilient API foundations necessary for automating complex processes and scaling AI-driven initiatives.