Gen AI is quickly reshaping industries, and the pace of innovation is incredible to witness. The introduction of ChatGPT, Microsoft Copilot, Midjourney, Stable Diffusion and many more incredible tools have opened up new possibilities we couldn’t have imagined 18 months ago. While building gen AI application pilots is fairly straightforward, scaling them to production-ready, customer-facing implementations is a novel challenge for enterprises, and especially for the financial services sector.

Today, Site Reliability Engineering (SRE) emerges as the key player in the fast-paced modern industries, where the demand for seamless software delivery collides with the need for reliability, maintaining this delicate equilibrium. It’s not merely a role; it’s a strategic position that safeguards system health while strategically mitigating the financial pitfalls associated with downtime.

Nearly every facet of society has felt the impact of AI since it burst into the mainstream in late 2022 with the public launch of ChatGPT. In 2024, the retail and consumer goods industry is expected to experience massive upheaval due to the proliferation of generative AI (gen AI) tools as well as changes in customer engagement and the general manner in which products are now sold.

Continual is proud to announce that we are now SOC 2 Type 1 compliant and SOC 2 Type 2 in progress. This certification demonstrates our core commitment to your data security and privacy. We expect to make additional announcements around our security certification efforts over the coming months. Beyond third party attestations, Continual is built from the ground up for data security, privacy, and governance at enterprise scale.

Artificial intelligence has been instrumental in helping businesses streamline and speed up business operations by automating repetitive tasks. It also frees up workers to focus on higher-level tasks that require human intervention. And when paired with other intelligent automation tools, such as robotic process automation, it can improve business processes and provide a competitive advantage.

Generative AI’s (gen AI) capabilities seemed startlingly novel a year ago, when ChatGPT’s release led to an explosion of public usage and, simultaneously, intense debate about its potential societal and business impacts. That period of initial amazement and suspicion has given way to business urgency, as companies scramble to adopt gen AI in ways that leverage its potential for maximizing workforce productivity and profitability.

From personal AI to the data that’ll train it, browse our bets on how AI develops in 2024 and beyond.