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Snowflake recently announced results from the 2022 Customer Experience Survey. Hopefully, you’ve already heard about Snowflake’s overall Net Promoter Score (NPS) of 72*, a score more than three times the industry average of 21, based on the Qualtrics 2021 NPS Industry Benchmarking Report. The survey also asked customers for feedback on specific Snowflake experiences along the customer journey, from initially researching the product to implementation to getting help and support when needed.

The Eckerson Group recently presented a CDO TechVent that explored data observability, “Data Observability: Managing Data Quality and Pipelines for the Cloud Era.” Hosted by Wayne Eckerson, president of Eckerson Group, Dr.

Firms are burdened with tech debt and endless regulatory compliance, often leaving innovation last to receive the necessary budgets. Data-fuelled innovation requires a pragmatic strategy. This blog lays out some steps to help you incrementally advance efforts to be a more data-driven, customer-centric organization.

With data becoming a more important business resource by the day, organizations are increasingly turning to their leaders to ensure data excellence. Mark Fazackerley, Regional Vice President ANZ at Talend, outlines how the growingly popular Chief Data Officer role can help lay the groundwork for an effective data strategy and culture.

In the ever-expanding world of IoT, no industry is left untouched and the growth potential shows no sign of slowing down. According to a report published by GlobalData in May 2021, the global Internet of Things market is expected to reach more than a trillion dollars by 2024. Predictive maintenance, optimized energy consumption, road traffic management – the use cases are virtually endless! Meanwhile, that connectivity is generating a goldmine of data for your business.

We all make daily decisions with the help of AI, perhaps without even realizing it. Advanced automation technologies using data from smart devices and social networks make it easier than ever to offload your decision-making to an algorithm. Recommended posts, ads, suggested products — none of this is possible without automation. But machines can only get us 90% there. They’re great at consuming and analyzing large volumes of data, but still have trouble with edge cases.

If you’ve been following commentary on the modern data stack recently, you may have noticed the tent’s steadily getting bigger. There also appears to be a growing ecosystem of companies that are beginning to take the next step, going from what a modern data stack can look like, to now internalizing this concept in their very own product solutions.