Systems | Development | Analytics | API | Testing

What if you could build your own customer service agent that handles real-world support queries automatically, saving time for both customers and our team? Maryam Ahmad from our PRD team did just that using Astera’s low-code and drag-and-drop interface. With Astera AI Agent Builder, Maryam created an intelligent agent designed to handle key customer service tasks for an e-commerce platform: checking order status, cancelling orders, and providing information on refund and return policies, all through a seamless conversational interface.

Steffen Hoellinger, CEO of Airy, details how they use AI and data streaming to increase developer productivity and enable a self-serve data experience for business users.

AI is transforming testing—but not without its challenges. According to the State of Software Quality Report 2025, 46% of testers cite the lack of skilled personnel or the steep learning curve as major barriers to adopting AI in software testing. In this insightful message, we highlight one of the most pressing issues in the QA space: while AI has immense potential to drive efficiency and quality, teams are struggling to fully capitalize on it due to limited expertise.