Systems | Development | Analytics | API | Testing

How to Improve Customer Experience with AI: 3 Strategies for Success

In today's hyperconnected world, where negative reviews on social media can wreak havoc on a company’s reputation, delivering an exceptional customer experience isn't just a luxury—it's a business imperative. Companies are locked in a fierce battle for customers that is primarily based on their ability to deliver outstanding customer experiences (CX). According to research by The Conference Board, 65% of CEOs globally prioritize investing in strategies to improve CX.

Introducing AI Explain

We are thrilled to introduce our newest feature to Moesif - AI Explain - a powerful conversational tool that lets you interact with your API analytics data like never before. Instead of spending time digging through numerous charts or building complex queries, you can simply ask questions and get meaningful answers in just a few seconds. AI Explain is designed to make analytics accessible to everyone, whether you’re new to working with data or simply want a more efficient way to gain insights.

Introducing Cloudera Fine Tuning Studio for Training, Evaluating, and Deploying LLMs with Cloudera AI

Large Language Models (LLMs) will be at the core of many groundbreaking AI solutions for enterprise organizations. Here are just a few examples of the benefits of using LLMs in the enterprise for both internal and external use cases: Optimize Costs. LLMs deployed as customer-facing chatbots can respond to frequently asked questions and simple queries.

Introducing Spotter: ThoughtSpot's AI Analyst for everyone

Just like cloud computing changed digital businesses over time, the momentum of AI innovation foreshadows an evolution in business operations and decision-making. Instead of solely focusing on what happened or what might happen, AI will illuminate the actions that lead to better business outcomes. This is the next step in the AI evolution, one that will empower your business to shift from human-initiated, tech-assisted processes, to AI-initiated, human-supervised actions. In this world, AI is the new BI.

What is Ask Yellowfin and Code Assistant? Introducing Yellowfin AI Chatbots

Data analytics and business intelligence (BI) are key for driving informed decisions, and today's best solutions make use of artificial intelligence (AI) to help users along the way. AI chatbots, powered by natural language and machine learning (ML), are one such intelligent tool that can quickly analyze large datasets, helping your business users find helpful answers to queries, get recommendations, and even uncover valuable insights.

Build Enterprise-Grade AI Faster with New Multimodal Support, Enhanced Observability and More

At Snowflake BUILD, we are introducing powerful new features designed to accelerate building and deploying generative AI applications on enterprise data, while helping you ensure trust and safety. These new tools streamline workflows, deliver insights at scale, and get AI apps into production quickly. Customers such as Skai have used these capabilities to bring their generative AI solution into production in just two days instead of months.

Secure, Compliant AI for Government

Artificial intelligence (AI) was a major topic at Appian Government 2024, the premier event for public sector digital transformation leaders and mission owners. Most AI products are created on the West Coast, with commercial customers in mind. But commercial enterprises and government organizations differ in many ways. Important issues that affect the federal government’s approach to AI include: For 25 years, Appian has focused on serving public sector organizations.