12 Customer Support Tools for an Unstoppable Service Desk
Equip your support desk with the best tools for live chats, service management, and customer communication, as recommended by 10+ experts.
Analytics
How Databox Helped First Response Grow Sales By 55% Year-over-Year
As the business grew, First Response needed a solution that would help them control, manage and centralize all their KPIs efficiently and in one place.
Why Is Your Crypto App Not Measuring NPS (Properly)?
Crypto trading and exchange apps have surged in recent years as a direct consequence of the exponential growth in the number and market capitalization of cryptocurrencies. With ever-growing press coverage and heightened visibility, the crypto ecosystem gets more and more crowded every second. This constant influx of players has clearly been beneficial, as the assets traded continue to grow.
Democratizing Data Across a Dynamic Business With Qlik
The retail and manufacturing industries have had many new challenges due to COVID-19. As a leading action sports apparel company, La Jolla Group has persevered during this time. Now more than ever we rely on a holistic view of our forecasting, sales and production data. We have democratized this data empowering users from across the business to make well-informed business decisions, quickly. That’s where Qlik has shown real superiority over other platforms like Power BI and Tableau.
Retailers must leverage data to survive this pandemic
Jamie Kiser, COO and CCO at Talend, explains why retailers, striving to ensure they’re not missing out on future opportunities, must leverage one thing: data. By utilizing customer intelligence and better data management, retailers can collect supply chain data in real-time, make better orders to suppliers based on customer intelligence. While major industries from tech to the public sector felt COVID’s pain points, not many felt them as acutely as retail.
The Dangers of DIY Database Replication
Database replication for database analytics involves many serious difficulties.
How to get Observability for Apache Airflow
Observability of Apache Airflow presented by Ry Walker, Founder & CTO at Astronomer. Apache Airflow has become an important tool in the modern data stack. We will explore the current state of observability of Airflow, common pitfalls if you haven't planned for observability, and chart a course for where we can take it going forward.
DataOps Unleashed Things You May Not Know About Apache Kafka but Should
Things You May Not Know About Apache Kafka but Should presented by Patrick Druley, Senior Solution Engineer at Confluent. In this session, you will learn about some of the common misconceptions, best practices, and little-known facts about Apache Kafka. Event Streaming has changed the way businesses think about data movement and integration. If you are new to Kafka or having been creating topics and developing clients for years, there's something for everyone in this fun and informative session.
DataOps Unleashed DataOps.live and Snowflake going stellar with OneWeb
DataOps.live and Snowflake going stellar with OneWeb (the Global Satellite Network Provider) presented by David Bath, Global VP of Platforms, OneWeb, Justin Mullen CEO, DataOps.live, and Guy Adams CTO, DataOps.live.
DataOps Unleashed Dataops Automation and Orchestration With Fivetran, Dbt, and the Modern Data Stack
Dataops Automation and Orchestration With Fivetran, Dbt, and the Modern Data Stack presented by Nick Acosta, Developer Advocate at Fivetran. Many organizations struggle with creating repeatable and standardized processes for their data pipeline. Fivetran reduces pipeline complexity by fully managing the extraction and loading of data from a source to a destination and orchestrating transformations in the warehouse.