Systems | Development | Analytics | API | Testing

Transforming Customer Support with an AI-Powered Troubleshooting Agent

A global leader in entertainment, gaming, and hospitality partnered with WSO2 to take the organization’s first step to becoming an agentic enterprise by building an intelligent solution that would transform how support teams operate. The solution, a virtual support engineer, automated a manual issue resolution process and reduced resolution times from 2 hours to 1 minute, helping to provide a better support experience for both customers and internal operations teams alike.

Heroku logs and you: a complete guide

Heroku's logging system is your primary window into application behavior, but its ephemeral nature and streaming architecture can feel mysterious at first. This guide walks through everything developers need to know about Heroku logs, from understanding what they are and how to access them, to working around their limitations and forwarding them to external services like Honeybadger Insights for complete observability. Read on to master Heroku logging.

PropTech Trends 2026: How Real Estate Technology Is Changing

In 2026, PropTech is no longer experimental. For most owners, operators, and investors, technology isn’t something you pilot — it’s core infrastructure. The shift is visible in both numbers and behavior. The global PropTech market is expected to grow from ~$34.4B in 2025 to ~$40.4B in 2026, with a projected ~17% CAGR through 2035. But growth alone doesn’t explain what’s happening.

Why Your AI Code is Breaking (And How to Fix It) #speedscale #aicoding #aiagents #code #devops

New data from CodeRabbit shows AI makes 70% more errors than humans—mostly in logic. Stop shipping "AI Vibes" to production. Use the new Testing Pyramid: Deterministic (Validation) Record & Replay (Mocking) Probabilistic (Vibes) Don't let your agents break prod.

WebSockets vs HTTP for AI applications: which to choose in 2026

When building AI experiences, choosing between WebSockets and HTTP isn't always straightforward. Which protocol is better for streaming LLM responses? How do you maintain continuity when users switch devices mid-conversation? Should you use both? The answer depends on the type of AI experience you're building. Modern AI applications often require both protocols, each serving different purposes. The key question is: how do you decide which communication pattern fits each scenario in your AI stack?
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Reimagining Centralised API Management with Gateway Federation

In today's digital-first economy, APIs are the backbone of modern applications and securing them is essential. They enable innovation, accelerate time-to-market, and drive seamless integration across platforms. Yet, as organisations scale, the complexity of managing APIs across diverse environments such as cloud, on-premises, and hybrid becomes a formidable challenge. Enter API Gateway Federation: a transformative approach to centralised API management that balances control with flexibility.