Agentic QA as a Quality Operating Model
By now, most teams experimenting with AI-augmented testing have started with narrow, tactical use cases: writing test cases faster, summarizing logs, or tagging defects. These are useful — and they build trust in the tech. But true value emerges when you stop thinking of agents as plug-ins, and start thinking of them as a virtual QA team, a set of coordinated roles that evolve how testing is done, how it’s governed, and how it delivers value across the delivery lifecycle.