Systems | Development | Analytics | API | Testing

3 Steps to Creating a Support-to-Product Feedback Loop in Your Organization

In my last article, I outlined how we in Snowflake Support use contextual data about where our customers get stuck to improve the overall product experience. Now I’ll take you through how your organization can also implement these important feedback loops from support to product enhancements, to your company’s—and your user’s—benefit. Customers don’t wake up in the morning and decide they’d love to spend time with a Support team.

Microsoft's Announcement Signals that Data Fabrics are now Mainstream

Last week’s announcement of a data fabric approach from Microsoft was interesting to us on a number of levels, most notably for what it confirmed: Data Fabrics are now mainstream. If you’ve not heard why Data Fabrics are the next big thing, then here is a bit of history. Data Fabric is a concept that started to take hold over a decade ago with published research from Forrester.

Maximizing Your B2B Pipeline: Key Strategies for Effective Lead Generation

In the highly competitive B2B marketing landscape, generating high-quality leads and nurturing them effectively is crucial. B2B organizations constantly seek innovative strategies to attract and convert prospects into loyal customers, maximizing their pipeline. However, to stay ahead in the ever-evolving digital landscape, utilizing cutting-edge techniques is essential for successful lead generation. In this comprehensive guide, you will learn various essential strategies to optimize your B2B pipeline and achieve exceptional outcomes.

Boosting Business Growth with Advanced BI Tools

In today's fast-paced and ever-evolving business landscape, organizations are constantly striving to gain a competitive edge, make well-informed decisions, and fuel their growth. As a result, advanced Business Intelligence (BI) tools have emerged, revolutionizing the way businesses harness the power of data to drive their success. These sophisticated BI tools offer a wide range of capabilities, empowering companies to collect, analyze, and visualize data from various sources.

Self Service BI: How ISVs Can Boost ROI and Empower Customers

In today's competitive software market, Independent Software Vendors (ISVs) constantly seek innovative ways to add value to their offerings, and make features more accessible. One such area that holds immense potential is in providing embedded self-service business intelligence (BI) capabilities to customers, for better access to their data.

Sergey Tokarev about areas where AI technologies are being introduced

Today, it is already becoming difficult to imagine the monotonous work of a person without additional technological assistance. Thanks to AI, a large amount of data can now be processed many times faster and with less probability of errors. Sergey Tokarev, the founder of Roosh, announced a list of areas in which the use of artificial intelligence is becoming indispensable.