Don't let poor performance leave you stranded: Behind Zipcar's Black Friday outage
On Black Friday 2024, Zipcar faced a severe technical issue that disrupted its app and website services, leaving countless customers stranded and frustrated. Users reported being unable to unlock cars, make reservations, or even retrieve belongings from rented vehicles. The fallout and backlash have been widespread, with many taking to social media to voice their frustrations with the platform.