Systems | Development | Analytics | API | Testing

AI Agents Deployed, but what about cost optimization?

AI agents are no longer a pilot-stage bet. As of 2026, 80% of enterprises have at least one production AI agent deployed. The global AI agents market has crossed $10.91 billion and is sprinting toward $52.62 billion by 2030. The cost-per-task economics are staggering: a human-handled customer support ticket costs $4.18 on average. An AI agent resolves the same ticket for $0.46. That is a 9x cost reduction, right there.

How durable sessions unify human-to-human and human-to-agent messages

AI chats are often a rather solitary experience: just you and ChatGPT, sitting there together, solving a problem. But so many of the tasks that we perform day to day are ones that benefit from, or often even require, collaboration with other people such as colleagues, family members, or friends. So, if AI agents are helpful, and other people are helpful, then how can we provide a space for multiple people to collaborate with each other and with AI agents?

AI Coding Tools and API Governance: Here's Why You Need Both.

GitHub Copilot, Claude, and Cursor have become genuine superpowers for API development. They draft OpenAPI definitions, generate endpoints, propose schema changes, and write test cases — all from inside the IDE, in real time. Teams using these tools are generating API definitions faster than most thought possible even a few years ago. That velocity is real, and it’s reshaping how engineering teams think about their toolchain.

Is AI making your teams better, or just busier?

AI adoption programs tend to end in the same place. Tools are accessible, usage is up, and there's a dedicated Slack channel for wins. Six months later, nothing about how the team works has fundamentally changed. People are doing the same things – just slightly faster. And it’s easy for programs to stall when you’re measuring the wrong thing. Adoption (whether people have access and whether they're using the tools) is visible and easy to report.

From Scripts to Systems: Why Enterprises Are Transitioning to Autonomous Testing

Every enterprise engineering leader knows the frustration of a stalled delivery pipeline. You push a minor user interface optimization or rename a single CSS utility class, and suddenly, a stable deployment build turns red. Hundreds of automated test scripts break instantly, not because the application logic failed, but because a static element locator changed. This is the reality of modern software delivery.

Get Started With LLM Proxy in WSO2 API Platform AI Gateway

Run your first LLM proxy on WSO2 Platform AI Gateway in minutes — no cloud setup required, just Docker. This quickstart walks you through spinning up the WSO2 Platform AI Gateway as a standalone component on your own infrastructure. You'll add an OpenAI provider configuration (including API key auth and access control rules), deploy an LLM proxy that routes through it, and verify live responses end to end. What you'll set up.