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Gen AI is quickly reshaping industries, and the pace of innovation is incredible to witness. The introduction of ChatGPT, Microsoft Copilot, Midjourney, Stable Diffusion and many more incredible tools have opened up new possibilities we couldn’t have imagined 18 months ago. While building gen AI application pilots is fairly straightforward, scaling them to production-ready, customer-facing implementations is a novel challenge for enterprises, and especially for the financial services sector.

Nearly every facet of society has felt the impact of AI since it burst into the mainstream in late 2022 with the public launch of ChatGPT. In 2024, the retail and consumer goods industry is expected to experience massive upheaval due to the proliferation of generative AI (gen AI) tools as well as changes in customer engagement and the general manner in which products are now sold.

Continual is proud to announce that we are now SOC 2 Type 1 compliant and SOC 2 Type 2 in progress. This certification demonstrates our core commitment to your data security and privacy. We expect to make additional announcements around our security certification efforts over the coming months. Beyond third party attestations, Continual is built from the ground up for data security, privacy, and governance at enterprise scale.

Artificial intelligence has been instrumental in helping businesses streamline and speed up business operations by automating repetitive tasks. It also frees up workers to focus on higher-level tasks that require human intervention. And when paired with other intelligent automation tools, such as robotic process automation, it can improve business processes and provide a competitive advantage.

Generative AI’s (gen AI) capabilities seemed startlingly novel a year ago, when ChatGPT’s release led to an explosion of public usage and, simultaneously, intense debate about its potential societal and business impacts. That period of initial amazement and suspicion has given way to business urgency, as companies scramble to adopt gen AI in ways that leverage its potential for maximizing workforce productivity and profitability.

From personal AI to the data that’ll train it, browse our bets on how AI develops in 2024 and beyond.

Imagine your software transforming from merely a tool into a strategic partner that can automatically alert your users to trends, provide explanations of data with a click, and help you ask the right questions of your data-sets - in addition to delivering data-led insights. This is the power of AI analytics solutions for independent software vendors (ISV). Today's users demand more than just functionality. They crave intelligent software that analyzes data, surfaces insights, and empowers them to act.

Microsoft Copilot is an LLM-powered AI assistant embedded across Microsoft software including its 365 productivity apps Word, Excel, PowerPoint and Teams. Copilot AI assistance features are designed to boost productivity and creativity by providing a natural language interface to knowledge, insights and workflows in Microsoft products.

AI was the hot topic of 2023 and will continue to reign in 2024: ChatGPT first launched at the end of 2022 and became a massive hit in just a few months. Google released Bard shortly after, and then, new AI tools just kept popping up, prompting marketers to learn how to leverage them to become more efficient and productive.