The AI Tipping Point: What Retail Leaders Need to Know for 2025
AI is here to stay. While 2023 brought wonder and 2024 ushered in widespread experimentation, 2025 will mark the year that retailers get serious about AI's real-world applications. But it’s complicated: AI proofs of concept are graduating from the sandbox to production even as major AI innovators face competition from newer upstarts. At this point, the pace of AI evolution is outstripping the news cycle.