Trust, Tested: What Consumers Really Think About AI in Retail
Retailers are making heavy investments in AI. From interactive virtual shopping assistants to automated supply chain tools, the goal is simple: connect with buyers and drive growth. However, realizing real business value requires bridging a critical trust gap. So why did ThoughtSpot team up with YouGov to survey 4,833 adults across the US and the UK? It all comes back to trust.