In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions, is joined by Soren Marklund, Vice President of Global Services, Technology Consulting, and AI Data Strategy at Ericsson. They explore how Ericsson leverages modern data architectures to enhance customer interactions and drive business benefits. The discussion covers the importance of a unified data operating model, challenges faced with data silos, and the role of AI and machine learning in improving customer service.

Want better outcomes with partners? Elena Cuevas of Confluent shares how long-term trust—built before the problem—creates room for win-win outcomes.

Cortex Agents are changing how Snowflake customers access insights across structured and unstructured data—but they didn’t build themselves. In this Built spotlight, Senior Software Engineer Danmei Xu shares how her team brought Cortex Agents to life by combining powerful LLMs, retrieval systems, and thoughtful orchestration.

This video first demonstrates what is possible when integrating Qlik Automate with Qlik Cloud Analytics. Part 1 - demonstrates a more advanced example using an extension that calls a Qlik Automate Workflow to send a dynamic email message to the selected customer about their order. Part 2 - The Basics - in progress.