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Latest Customer Stories

How Piano Helps Companies Use Captured Data to Understand Customer Behavior

Big B2C companies looking to better understand their customers and influence their behavior are turning to Piano’s analytics and activation platform to glean insights from captured data. In this episode of “Powered by Snowflake,” Daniel Myers chats with Piano CEO Trevor Kaufman how his company’s “digital experience cloud” takes behavioral data from customer website interactions from across the digital ecosystem and gives its clients the ability to run predictive analytics and create visualizations and reports that provide critical information about those customers' habits, interests, transactions, and more.

Modernizing the Future of Finance: A Kong-versation With Finastra

Finastra has ambitious goals – to open up the world of finance. As Joey White, SVP of technology for Finastra, says, “The future of finance is open. All of the currently closed systems within banking will need to open to serve a digital future.” To him, open means understanding what you don’t know, specifically, the particular modality of use and that change is the only constant.

AstraZeneca: Building a collaborative culture between data leaders and business teams

How data projects are put into production at AstraZeneca? Successful projects require discussion, business expertise, tech knowledge, and agility. AstraZeneca achieved this by building a collaborative culture between data leaders and business teams. “Data without trust is useless. Data Governance is critical to knowing that we can trust our data and ensuring that the data is well understood, well looked after, and only accessible to the right people.”

Heureka Group: Empowering over 5,000 e-commerce shops with data insights and generating 450k EUR per year by enriching data

Heureka Group is an online shopping advisor that prides itself in providing simple, fast, secure, and enjoyable e-commerce and price-comparison solutions across central and eastern Europe. In less than 15 years, the company has grown to more than 20 million monthly users, becoming one of Europe’s leading e-commerce platforms. Heureka Group continues to build on that success by launching and acquiring e-commerce clients across the region.

MeDirect Bank: Thinking ahead for a seamless transition to the cloud

MeDirect Bank is a bank and financial services company based in Malta that provides services ranging from deposit accounts to mutual funds to wealth management. The company has evolved from its regional roots to become the third largest bank in Malta, with customers all over the world. And it’s done so by evolving with its customers’ needs; providing accessible, transparent services wherever customers are — physically or digitally.

Estée Lauder: Transforming the retail experience during a pandemic

Change is something every business leader has to deal with. But in the past two years, doing business has just gotten weird and harder. In this video, Christal Bemont, Talend's CEO and David Malloy, Executive Director of the Estee Lauder Companies discuss how he used healthy data to fuel a dramatic business transformation of the major cosmetics retailer.

Commerzbank | Unleashing Hidden Data Treasures for Customers

Like many financial institutions, Commerzbank was challenged with staying flexible to meet customer needs, while also meeting regulatory compliance. In this Movers & Makers, Justyna Lebedyk, Product Owner in Big Data for Commerzbank, talks about how their digital transformation with the hybrid cloud and Cloudera allowed them to overcome this challenge.

How Mercado Libre Builds Upon a Continuous Intelligence Ecosystem with BigQuery and Looker

At Mercado Libre, we are obsessed with unlocking the power and potential of data. One of our key cultural principles is to have a Beta Mindset. This means that we operate in a “state of beta”, constantly asking new questions of our data, experimenting with technologies and iterating our business operations in service of creating the best experiences for our customers.