Systems | Development | Analytics | API | Testing

A performance report delivers a plateful of benefits. Here are 9 examples of how these reports helped SaaS experts improve their product.

Imagine that a customer reports an error on one of your websites. When you check the logs or tracking tool, it just says script error and nothing else. Does it sound familiar? Such errors are difficult to debug because they do not contain additional information about what and where they went wrong.

Twas the night of production, and all through the server, all the bugs were stirring... We've all heard the developer horror stories or have had our fair share of shocking experiences as a developer tackling an unfortunate event. To keep up with the Halloween season, we wanted to hear some of the spooky encounters that developers dealt with. Here are some of the stories that you submitted to Rollbar. Make sure to turn on the light and read with caution!

To achieve success in product development, your teams must be aligned on clearly defined business criteria. If your teams are not marching to the same drumbeat, you significantly increase your risk exposure around quality issues and threaten your ability to hit deadlines. So how can companies ensure alignment? One popular option is incorporating business acceptance testing into existing workflows.

Data is the lifeblood that runs through your organization. It powers automated workflows, gives customer service reps the full story every time the phone rings, drives every upgrade planned for a product, informs decision-making leaders on what to focus next, and an endless list of etceteras. Wouldn’t it be amazing to have all your data in one place? Yes. Can you? Well…. It’s complicated.

Raw data—like unrefined gold buried deep in a mine—is a precious resource for modern businesses. However, before you can benefit from raw data, the process of data transformation is a necessity. Data transformation is the process where you extract data, sift through data, understand the data, and then transform it into something you can analyze. That’s where ETL (extract, transform, load) pipelines come into play.

Salesforce is the world’s leading CRM (customer relationship management) platform: More than 100,000 organizations use it worldwide. Thanks to its vast array of powerful features, it’s no surprise that Salesforce has become the most popular software as a service (SaaS) CRM, with an estimated 18 percent market share. Despite this functionality, Salesforce can’t do everything alone.

It’s one of the great paradoxes of doing business in the 21st century: Customers expect more personalized products and services even as in-person customer contact decreases. This is just one of several disruptive trends facing every industry. At the first day of Hitachi Financial Services Summit 2021, I addressed these challenges in a keynote session with Marek Chlebicki of Raiffeisen Bank International.

Snowflake was architected with cross-cloud security built into its core, providing multiple layers of robust protection from network access, to authentication and access control, to data protection using encryption (for more details on Snowflake security, check out the on-demand session from Snowflake Summit). For the most-regulated customers around the world, enabling private connectivity is a critical first line of defense.

A test plan outlines the objectives, methods, organization, and success criteria for testing a specific feature of a web application or other software project. A good test plan contains all the information you need to write automated tests and will help direct your efforts so you don’t waste time creating unnecessary tests. Here is the test plan template we use with our clients.