When ATB Financial decided to migrate its vast SAP landscape to the cloud, the primary goal was to focus on things that matter to customers as opposed to IT infrastructure. Based in Alberta, Canada, ATB Financial serves over 800,000 customers through hundreds of branches as well as digital banking options. To keep pace with competition from large banks and FinTech startups and to meet the increasing 24/7 demands of customers, digital transformation was a must.
At Parameta Solutions, clients have come to expect our data, and our data products, to be robust and reliable. The way we really stand out in this specialist arena is through the quality and sophistication of our client services. I was delighted recently to share my experiences of how ThoughtSpot is supporting us in both of these aims during a webinar hosted by Cindi Howson during the Chief Data & Analytics Officers UK, 2021 event last February.
Founded in 1930 and headquartered in Jordan, Arab Bank is one of the oldest banks in the Middle East. Operating out of 28 countries, we’ve earned our customers’ trust with a prudent approach to operations and respect for the cultures and customs in the region.
In a telecoms industry differentiated mainly by service and threatened by churn, gaining access to timely customer data initially drove internal demand for analytics and BI (ABI) reporting. When demand grew beyond customer service, our IT team really struggled to keep up. This set us off on a journey to find ways to help our colleagues to find insights and the answers to their questions themselves.
When dealing with payments, speed is king. Technology is increasing the speed at which innovation happens, and nowhere is that more apparent than how everyday commerce is transacted. Credit cards are now built with tap-to-pay capabilities, if you still even have a physical credit card. Phones have become the new credit card, with data from transactions and mobile banking adding to the overwhelming amount of data that can be collected.
“Talend is amazing because it’s open, flexible, and visual. The robustness and reliability of Talend have made it an integral part of our solution set. It’s easy to learn and fast to ramp up.” – Jason Vogel, IT Manager, AutoZone AutoZone is America’s #1 vehicle solutions provider. It was founded in 1979 and has since expanded to more than 6,400 stores across three countries, with over 96,000 employees.
