Systems | Development | Analytics | API | Testing

How Elevate.inc Used Data Integration to Improve Customer Experience

Customer experience is one of the most critical concerns for any organization—but also one of the most challenging for companies to perform concrete improvements. When they better understand the customer experience, businesses can define a clear, actionable roadmap to optimize the customer journey. In turn, this will pay dividends in terms of greater employee productivity, lower costs, and higher profits.

Qlik Cloud Data Integration - World Class Data Movement and Transformation to Power the Enterprise Data Mesh

Today we announced the launch of Qlik Cloud Data Integration, our new Enterprise Integration Platform as a Service (eiPaaS) offering that is a significant expansion of our Qlik Cloud portfolio. It’s been quite a journey over the last few years that’s led to this moment.

New WSO2 Research Reveals Where Organisations Are Floundering to Successfully Digitise Services

While APIs are at the heart of digital transformation, 74% of survey respondents do not have a fully rolled out API strategy. 87% of respondents value open-source platforms combined with hybrid environments that deliver flexibility and enable deployment choices. 95% of respondents are experiencing challenges with their CIAM platform.

Partnering with AWS on Amazon HealthLake to Speed Insights

Gaps in patient healthcare, ranging from access and affordability, to those specific to race, gender, age and beyond, are widening across the US and leading to a variety of detrimental results for people, the healthcare system, and the economy itself. Such ongoing disparities are slowing the country’s ability to achieve population health and accounting for billions of dollars in unnecessary health care spending annually.

Process Mining and RPA: Fine Tune Automation Efforts for the Most Impact

To get the most out of any technology investment, you have to be sure you're using it in the right way. Just as you wouldn't remove a lid from a jar with a spatula, you shouldn’t use robotic process automation (RPA) for a purpose it isn't well suited to. The same is true for process mining and RPA. To maximize the benefits of both, you first need to understand what these two technologies do best.

When Private Cloud is the Right Fit for Public Sector Missions

It’s no secret that IT modernization is a top priority for the US federal government. A quick trip in the congressional time machine to revisit 2017’s Modernizing Government Technology Act surfaces some of the most salient points regarding agencies’ challenges: In the private sector, excluding highly regulated industries like financial services, the migration to the public cloud was the answer to most IT modernization woes, especially those around data, analytics, and storage.