Systems | Development | Analytics | API | Testing

In a recent interview, David deBoisblanc, managing partner at Duczer East and a valued partner of WSO2, interviewed Geethika Cooray, vice president and general manager of IAM at WSO2, to gain insights into the importance of CIAM for the C-suite and its impact on customer retention. The following excerpts from their conversation look at valuable insights on CIAM, its significance for the C-suite, and the emerging trends in the industry. Here's what Geethika said.

With the open-source Hive-BigQuery Connector, you now can let Apache Hive workloads read and write to BigQuery and BigLake tables.

Your CRM software is the backbone of your business, empowering sales reps and marketing teams with valuable customer insights. Salesforce, the world's leading CRM software with nearly 20 percent market share, offers a wealth of features and functionality that many organizations have yet to fully explore.

Chat and instant messaging are a key part of how many applications are driving product adoption, user engagement, and retention. As a product owner or developer, you’re almost spoiled for choice when it comes to deciding how to implement chat in your product. In this article, we’re going to go deep and look at the protocols that power chat.

One of the most critical pieces to delivering on users’ expectations is understanding their experience and extensively testing the entire lifecycle of their journey, from initial awareness, through the purchase process and ongoing use, to the end of their relationship with your company. Each interaction is an opportunity to test UX quality and brand consistency.

MySQL is the most popular open-source and free database in the world because it is powerful, flexible, and extremely reliable. But when it comes to data analytics, many companies turn to Amazon Redshift to complement MySQL. There are several ways to replicate your MySQL data to Redshift. But first, let’s dig a little deeper into why you should replicate your MySQL database to Redshift.

Business Intelligence (BI) teams often face several resource constraints that can impact their ability to deliver their objectives effectively. They must run effective operations with limited time, resources, budget and people. The role can be incredibly challenging when multiple projects are highly prioritised, where data and reports were required yesterday. That said, there are ways to make these challenges more manageable.

Data is the invaluable currency of the digital age, holding immense importance in driving critical business decisions and guiding organizations towards success. Yet far too many neglect the mechanisms that manage our data. Data integration is one of the most important parts of digital transformation.

It is important, more now than ever, to understand the different architectural approaches available to build robust and scalable systems. Two popular concepts that often find themselves at odds are Microservices vs. Monolithic architectures. These approaches offer distinct advantages and trade-offs, making it important to compare them and determine which one suits your organization’s specific needs.

If you enjoy the subject of human cognitive biases, you should check out the curse of knowledge. When dealing with others, we tend to assume they know what we know. And we do this when no justification for the assumption exists. Do you fancy a more concrete example? Take a new job and count how many people bombard you with company jargon and acronyms, knowing full well you just started a few hours ago.