Systems | Development | Analytics | API | Testing

Most mobile automation programs don't stall because a tool can't tap a button. They stall on everything around the tap: the setup before the first test, a device lab nobody can keep current, maintenance that grows faster than coverage, and the moment someone asks "are we ready to ship?" and nobody has a clean answer.

Platforms for care journey orchestration connect patient data, clinical rules, and automated workflows. They coordinate tasks across healthcare systems, assign responsibilities, and track each step through completion. These capabilities help teams translate clinical plans into timely actions across the patient journey. For healthcare organizations evaluating care journey orchestration platforms in 2026, business value depends on specific workflow improvements.

Why the real device versus virtual device debate is the wrong frame for engineering leaders and what the right one looks like.

Traditional observability was built around requests. A request comes in. A service processes it. A response goes out. You trace what happened in between. That model works well for APIs. It breaks down for AI. With agents, a single user request can trigger multiple model calls. An agent might invoke a tool, call another agent, query an MCP server, retry a model, hit a guardrail, and call another tool before finally producing a response. And all of this happens non-determinstically.

Standing up a production agent means taking it through six stages: At API & AI Summit, we announced the evolution of Kong Konnect into the AI Connectivity Platform and announced a slate of launches built around that idea. Here's what we launched, where each piece fits, and what you can use today. An agent that only runs when a person prompts it isn't autonomous. Real autonomy starts when something happens in the world, like a payment failing or a ticket opening, and the agent responds.

Every data platform decision has a default setting, and the default is wait. Not because leaders think the current stack is great. Because “we’ll modernize next year” feels responsible. It sounds like discipline. It reads like you’re protecting the budget. Here’s the part that never makes it into that conversation: waiting is not the free option. It’s a spending decision, and it renews every month whether or not anyone signs off on it.

Across teams, organizations, and industries, people are starting with AI instead of the problem they want to solve. As a result, AI outputs from different tools: This is a process failure, and it's accelerating. Human-in-the-loop (HITL) AI is a framework that integrates human oversight directly into the machine learning lifecycle. Rather than relying on fully autonomous systems, HITL uses humans and machines collaboratively to train models, evaluate outputs, and handle complex decision-making.